Fintech B2B Operations Manager
- Function: FinTech B2B Operations / Partnerships Management
- Seniority: Manager
- Office Location: Manila, Metro Manila
- Work Setup: On-site
- Employment Type: Full-Time, Permanent
About the Mandate
The client is a global digital remittance company with a major operations hub in Manila. The Fintech B2B Operations Manager is responsible for optimizing the company’s B2B business operations — overseeing operational performance, cross-border payment compliance, and strategic partner management across global business accounts.
What the Role Involves
This role leads B2B operational excellence across a portfolio of global business partners. The manager designs and continuously improves B2B operational workflows, ensures cross-border payment compliance across multiple jurisdictions, manages partner relationships, and coordinates with global product and legal teams to resolve operational risks. The role also owns succession planning and talent development within the B2B operations function.
Requirements
- Significant experience in B2B financial operations, cross-border payments, or partner management within a FinTech or payments company.
- Strong understanding of international payment compliance frameworks (AML, KYB, cross-border regulatory requirements).
- Demonstrated experience designing and optimizing operational workflows in a high-growth, fast-paced environment.
- Proven ability to manage relationships with business partners and coordinate with global product and legal stakeholders.
- People leadership experience; able to build and manage a high-performing operations team